Frequently Asked Questions
General
We make your life more convenient with high potency and affordable cannabis products delivered straight to your doorstep with just a few clicks after your account is verified and approved.
Yes, all orders must be made through a verified account. To be verified and approved, you must submit sufficient identification to meet the 21+ age requirement. There are no exceptions.
Simply add desired products to cart and proceed to checkout where you will be prompted to make an account. Ensure accurate input of contact and delivery information. You will then be sent an email with instructions on how to complete the 21+ age verification process. After you are verified, an email will be sent to pay via electronic transfer or cashapp.
Please refer to our return and exchange policy here: https://leafpals.com/shipping-and-refund-policy/
Yes, all products will arrive in smell proof and temper-proof packaging.
Account
To register an account, go to the sign up button located at the top right corner. Fill out the registration form and hit the submit button. Once your registration is submitted, we will reach out to receive proof of identification to verify your account.
If you are having problems accessing your account, try resetting your password. If that doesn’t solve the issue, you may reach out to us at info@harvestsociety.co.
Orders & Delivery
The delivery time for your order depends on several factors, including your location, the shipping method chosen, and current order volume.
Typically, orders are processed within 1-2 business days and delivery times vary accordingly. Standard ground shipping can take 1-5 business days.
If you have not received your shipment within 10 days, please email us at: info@harvestsociety.co
Unfortunately, our processing and packaging takes time to fulfill before shipping. Depending on where you are located, shipping can take 1-5 days to arrive.
Yes, delivery fees vary and will be calculated once you check out. Delivery fees are dependent upon the weight and delivery destination of the package.
Please contact us at info@harvestsociety.co with “ORDER ISSUE” as subject title, provide order number and we will be in contact with you within 1-2 business days.
All orders come with guaranteed delivery. Please contact us at info@harvestsociety.co with “UNDELIVERED ORDER” in subject title and provide order number and we will be in contact with you within 1-2 business days.
Payment
Unfortunately, we are only accepting electronic transfer payments at this time.